Q: Which forms of payment do you accept?
A: PayPal and the credit cards PayPal accepts.
Q: How natural are your products?
A: Our products are 94-100% natural. Each product page description will always state how natural a product is, as it varies from product to product.
Q: What is the shelf life of your products?
A: Shelf life is 6 months from opening and 12 months from the manufactured date. There is an expiration date on the bottom of every product so that you can easily determine the shelf life.
Q: Do you test on animals?
A: A Girl’s Gotta Spa! natural bath and body products are cruelty free. We do not test our products or ingredients on animals, nor do we ask others to do so for us. Furthermore, we require that all our ingredient suppliers and manufacturer meet the same criteria of no animal testing. We are Leaping Bunny certified to show this commitment and insure that our ingredient supplier and manufacture uphold to this commitment as well.
Q: Can I try before I buy?
A: At this time, we do not offer samples or a way to try before you buy. We do offer a 15% off discount on your first order when you sign up for our mailing list.
Q: Do your products contain fragrance oils?
A: No, A Girl’s Gotta Spa! natural bath and body products contain only natural fragrance from 100% pure essential oils.
Q: Are your products vegan?
Q: Are your products Gluten free?
A: While our products do not contain gluten, the essential oils may have been processed on machinery that processes grains. We cannot guarantee that they are gluten-free due to not having control over the processing plants where our ingredients come from.
Q: How should I store my products?
A: Since A Girl’s Gotta Spa! natural bath and body products do not contain preservatives; they may spoil faster when exposed to direct sunlight or a heat source. It’s best to keep them in a cool, dark place out of the sun and away from the heat.
Q: Is your packaging recyclable?
Q: Are there parabens in your products?
A: No, there are no parabens, petrochemicals, sulfates or formaldehyde in our natural bath and body products.
Q: Why do the same products sometimes vary slightly in color or scent?
A: To retain the highest quality for each product, we craft our body wash, body lotion and salt scrub in small batches. Since our products are natural, product changes can occur over a period of time, and those changes in color, scent, viscosity and texture are not necessarily immediate. Additionally, in the case of natural and naturally based skin care products, during seasonal temperature changes, products can become thinner or thicker.
Q: This lotion is thin in texture, is it supposed to be that way?
A: Yes. Lotion doesn’t necessarily need to be thick and heavy in order to combat dry skin. Olive oil and essential oils lend to the thinning of the cocoa butter and shea butter, but in no way diminishes the hydrating properties of this lotion (in fact, they increase it!)
Q: Why do your Energizing Citrus products state that wearing sunscreen is recommended?
A: Citrus-based products may cause photosensitivity. Due to this, we recommend wearing a broad spectrum UVA/UVB sunscreen, which we hope you do daily anyway! It is vitally important in the prevention of skin cancer and as an anti-aging product in your beauty arsenal.
Q: Are your products safe for pregnant women to use?
A: A Girl’s Gotta Spa! natural bath and body products are gentle and safe. However, we recommend that any expectant mother check with her physician before changing her body care routine with our products, or any other line of products.
Q: Where are A Girl’s Gotta Spa! products made?
A: Our products are made in The United States of America, specifically, Pennsylvania. We strongly believe in keeping and creating jobs in the U.S., as well as insuring quality control that our products are made to the highest standards without animal testing. All products are made in small batches to maintain the utmost quality for each product that makes its way from our shelves to yours.
Q: Can men use A Girl’s Gotta Spa! products?
A: Of course! Don’t let the name fool you, we are an equal opportunity bath and body brand!